Production Support- Associate-Soft Prod Management Reliability Engineer

Job Description:

As a member of the Production Management team we need you to bring your passion for technology to enable the team to operate more efficiently in a fast paced environment, and to help us provide best in class services to the firm's clients across Business Units.

The candidate should be adaptive to a continuous changing environment, be able to successfully multi-task, and enjoy the pressure and stress of a fully engaged production management role. This is a diverse role which provides great personal development opportunities and will suit an astute candidate with an appetite for responsibility and hands-on technology exposure.

This is an exciting opportunity to help shape the next evolution of our Technology platform, working in conjunction with the businesses, developers, data operations, outside counterparties and regulatory bodies. Because this position provides exposure to a wide range of cutting edge technologies and is tightly integrated with our Agile based development teams/business sponsors, the exposure this role provides enables limitless career growth potential.

Primary Responsibilities:
>Handle production management services including end user support, systems monitoring, incident management, problem management, plant management and event management.
>Build extensive business and application knowledge required for supporting client facing applications.
>Diagnose and resolve application issues to ensure optimal performance and usability.
>Develop automation to reduce toil, improve efficiency and eliminate customer impact.
>Provide root cause analysis with recommendations for improvements.
>Interface with Developers to drive application fixes with right business justification.
>Configure application monitors using industry standard monitoring tools, as well as developing customized monitoring solutions. Required Skills:
>Strong coding/scripting skills: Python / Perl / Shell (Any Two).
>Strong debugging and problem-solving skills.
>Understanding of Distributed Systems.
>Understating of Database Concepts, SQL Queries and Database Performance.
>Experience working with application Monitoring/Alerting Tools (Splunk, AppDynamics, Elastic Search etc.).
>Understanding of schedulers (Autosys, Control M etc.). Required Skills:
>Strong coding/scripting skills: Python / Perl / Shell (Any Two).
>Strong debugging and problem-solving skills.
>Understanding of Distributed Systems.
>Understating of Database Concepts, SQL Queries and Database Performance.
>Experience working with application Monitoring/Alerting Tools (Splunk, AppDynamics, Elastic Search etc.).
>Understanding of schedulers (Autosys, Control M etc.).
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.