We are seeking a highly motivated and experienced Product Owner to be responsible for our customer portal myInfineon. In this role, you will be responsible for defining and driving the strategy and roadmap for myInfineon, collaborating with stakeholders to understand customer and business needs, prioritizing and enabling requirements to drive business results.
Product Vision and Strategy
Define and drive the strategy and roadmap for our customer portal 'myInfineon', aligned with business objectives and customer needs.
Stay up-to-date with industry trends and best practices for customer portals to apply this knowledge to continuously improve our myInfineon services.
Requirement Definition & Prioritization
Collaborate with stakeholders to understand customer and business needs, and define and prioritize requirements for myInfineon
Analyse user engagement to quantify business impact, identify optimization opportunities, and inform data-driven decisions.
Product Backlog Management and Value Realization
Create, maintain, and prioritize the product backlog for myInfineon, ensuring it is up-to-date, refined, and ready for development.
Prioritize the backlog based on expected business value.
Collaborate with IT and external vendors to enable prioritized requirements.
Stakeholder Enablement
Enable and update stakeholders by developing and maintaining documentation
of processes, procedures, and guidelines for myInfineon services.
Facilitate training sessions and workshops to ensure stakeholder alignment and understanding of business needs.
Manage day-to-day operations of myInfineon services, including content configuration, user access management, and troubleshooting.
Your Profile
You are best equipped for this task if you have:
Minimum of 3-5 years of experience in product management, preferably in a customer-facing digital platform or a similar industry
Proven experience in collaborating with stakeholders, including IT, external vendors, and business leaders, to understand customer and business needs.
Strong strategic, analytical, and problem-solving skills, with the ability to analyze data and metrics to inform data-driven decisions.
Excellent communication and project management skills, with the ability to prioritize and manage multiple projects simultaneously.
Experience with agile development methodologies and principles, such as Scrum or Kanban.
Familiarity with product backlog management tools, such as Jira, Azure DevOps or similar platforms, would be an asset.
University degree in Marketing, Business, Information Technologies, or a related field. An MBA or a master's degree in a related field would be an asset.
Contact:
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#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?
We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
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