Openings For Bpo Sr. Executive With Package Upto 5.5Lpa Call Hr Fathima

Greetings from JobShop,We are Indias Largest BPO Recruitment Company.Hiring for Multiple Companies for International Voice, Domestic Voice, International Semi Voice & Social Media Escalation.Please Call HR Fathima on 7975448259Or Call any of our HR's in 996408000 or 080-46115600 or visit jobshop.ai to explore other open positions with usManyata Tech Park International Voice Process / Banking ProcessWhitefield International Voice Process, International Tech Support & International Semi Voice ProcessMaratha Halli International Voice Process & Social Media ProcessElectronic City International Voice Process & International Non Voice ProcessBellandur - International Voice ProcessSalary 2.5 LPA to 6 LPA+ incentivesFor More Details Please Please Call HR Fathima on 7975448259Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communicationRoles and Responsibilities: -Customer FocusTake ownership of each customer while empathizing and prioritizing customer needsResolve conflicts and manage customer expectationsDetermine customer needs and provide appropriate solutions through relationship buildingCommunication SkillsEffective verbal and written communication with both external and internal customersDocument customer account activities thoroughly and conciselyEngage in interactive dialogue with customers through active listeningProblem Solving SkillsApproach problems logically and with good judgment to ensure the appropriate customer outcomeMake appropriate decisions on behalf of the customer quickly and effectivelyEffectively prioritize work to ensure efficiencyConduct research as neededAnalytical SkillsCritical thinker and ability to exercise independent judgmentAccuracy and attention to detailRequired to abide by all applicable regulatory and department practices and proceduresComputer SkillsFamiliarity with multiple browsers, multiple tabs, window navigation and instant messenger toolsFluency in Windows Operating Systems and Microsoft Office toolsFor More Details Please Please Call HR Fathima on 7975448259Walkin Interview Venue: 92, 2nd Floor, Mosque Road, Frazer Town, Bengaluru 560005Above More Super Market & Diagonally opposite KFCor call us on 996408000 or 080-46115600 to speak to any of our HR Recruitersvisit jobshop.ai to explore other open positions with us****PLEASE DO REFER YOUR FRIENDS****