Position: Microsoft Endpoint Management (Intune) Engineer
Job Description
— Microsoft Intune / Endpoint Management Engineer
Role Overview
We are looking for a skilled Microsoft Endpoint Management (Intune) Engineer with strong troubleshooting capabilities across Windows, Android, and device provisioning environments. The role involves device lifecycle management, application deployment, Autopilot provisioning, co-management migration (SCCM ? Intune), and enterprise mobility support.
Key Responsibilities
Device Management & Co-Management
- Manage and support SCCM to Intune migrations
- Implement and troubleshoot co-management workloads
- Configure workload ownership (Windows Update, Compliance, Apps, etc.)
- Handle hybrid Azure AD join and Entra d devices
- Investigate patching issues after workload transition to Intune
Windows Update & Patching
- Configure and manage Update Rings
- Troubleshoot devices not receiving cumulative updates
- Diagnose update conflicts between SCCM and Intune
- Ensure compliance and patch posture across enterprise fleet
Windows Autopilot Provisioning
- Deploy and manage Windows Autopilot
- Understand Autopilot OOBE workflow and ESP phase
- Support Autopilot 2.0 provisioning and pre-deployment patching
- Diagnose Autopilot identification failures
- Work with Device Directory Services (DDS) and hardware hash registration
Mobile Device Management (Android & iOS)
- Enroll and manage Android Enterprise devices (BYOD & Corporate)
- Troubleshoot work profile creation failures
- Handle enrollment restrictions and licensing issues
- Use tools like Test DPC for compatibility debugging
- Diagnose device compatibility vs configuration issues
Application Deployment (Win
32)
- Package and deploy Win
32 applications via Intune
- Configure detection rules and requirements
- Troubleshoot installation failures using IME logs
- Identify network, firewall, or download stage failures
- Manage application lifecycle across enterprise endpoints
Required Skills
- Microsoft Intune (Endpoint Manager)
- Azure Entra
- Windows 10 / Windows 11 administration
- Windows Autopilot
- Update Rings & Patch Management
- Win
32 App Packaging & Deployment
- Android Enterprise Work Profile
- Enrollment troubleshooting
Troubleshooting Expertise
- IME log analysis
- Enrollment failures
- Update delivery failures
- Co-management conflicts
- OOBE provisioning failures
- Application installation failures
Good to Have
- SCCM / Configuration Manager knowledge
- Hybrid AD environments
- Enterprise Mobility + Security (EMS)
- Microsoft 365 administration
Key Competency (Very Important)
This role requires strong real-time troubleshooting ability — not only configuration knowledge but also root-cause investigation across logs, services, and device states.
