Looking Immediate Joiner Customer Service Voice & Non Voice Process

Looking Immediate Joiner Customer Service Voice & Non Voice Process
Company:

Balj Services Pvt Ltd


Looking Immediate Joiner Customer Service Voice & Non Voice Process

Details of the offer

Hiring for Teleperformance
Profile : Customer Support Executive
Due to the current Crisis in the country, we have come up with Interview through telephonic and digital means as well as Work From Home which includes Immediate Joining.
Required-
Candidates Should be in Chandigarh-Mohali and nearby Region
Candidates should be comfortable in rotational Shifts(including NIght Shift)
Candidates should be minimum 12th passed
Candidates should have good communication In English - Written as well as English
Installation & configuration of a company's computer hardware operating systems and applications.
Maintenance and monitoring of computer networks and systems.
Logging the queries of customers and employees.
Analysis of call logs in order to discover any underlying issues or trends.
Diagnosing and solving hardware or software faults.
Candidate Must Have A Laptop/Desktop with window 10
Wi-Fi / Broadband is Mandatory. Mobile Hot Spot will not work
Candidates nee to join the office after Lockdown Ends

(Voice -- Non-Voice based Program)
Candidate should be 12th pass and able to pronounce well.
Good Communication, Customer Service attitude and problem solving ability
Rate of speech adaptable to customer conversation
Good Grammatical and sentence formation skills
Good vocabulary
Proficiency in reading and comprehending the written English language
Attentive listening - able to listen the customer, it will help to solve customer's query
Candidate should have Patience to resolve complex issues and customer demand within policies
Negotiation skills and provide effective rebuttals to objections raised by customers/ callers

Apply NOW!!!!!!!!!!!!!!!!!!!
Job Type: Fresher
Salary: ?15,000.00 to ?18,000.00 /month
Experience:
sales: 1 year (Preferred)
Customer Service: 1 year (Preferred)
total work: 1 year (Preferred)

Education:
Higher Secondary(12th Pass) (Preferred)

Language:
Hindi (Preferred)

Requirements

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