Please find below the JD -
(PURE BACK OFFICE PROFILE) NO CALLS
Key Responsibilities:
To understand the requirement of the stations / countrys documentation and ensure jobs are executed as per standard operating procedures.
Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
Deliver a high level of service quality through timely and accurate completion of services.
Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.
Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.
Co-ordinate with the...
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