It Infrastructure Leader

It Infrastructure Leader
Company:

Tracelink


It Infrastructure Leader

Details of the offer

Join our team. Transform an industry. Enable better healthcare. That's a pretty good day's work. Subscribe to regulatory & serialization updates The information you provided will be used in accordance with the terms of our privacy policy . Posted Date 2 months ago (4/27/2020 11:21 PM) Job ID 2019-1794 Organization IT Tracelink IT is seeking a hands-on, passionate and highly technical leader to drive, execute and manage TraceLink’s global corporate IT AWS cloud infrastructure, integrated networks, contracted SaaS services and 24x7 infrastructure operations. As the head of Corporate IT infrastructure and reporting to the VP, Information Technology, you will be responsible for comprehensive infrastructure strategy, execution, operations, quality, compliance, scalability and security to meet the company’s rapidly growing business needs and objectives around the world. Collaborating on a daily basis with many cross-functional business partners, the position calls for outstanding hands-on technical abilities, customer service and communication skills, team leadership, project management expertise and the ability to thrive in a fast-paced, growing and compliance-based cloud-first technology company. Drive Corporate IT’s global multi-region AWS cloud strategy and architecture, building upon principals of Infrastructure as Code and using programmatic toolsets such as Terraform and AWS CloudFormation Oversee strategic expansion and integration of the global networks and related network services for scalability and high availability both for internet/SaaS connectivity and AWS direct connections Establish and drive global, cloud-first infrastructure architecture, design, planning, upgrades and maintenance to ensure scalability, reliability, security, compliance, performance, and flexibility to meet rapidly changing business needs Provide deep technical hands-on leadership, management, optimization, and development of a globally distributed team of highly skilled infrastructure professionals to deliver outstanding technical excellence, customer service, and timely response across all business units Provide active participation, daily stand-up type oversight and prioritization of 24x7 operations and ongoing project initiatives including resource management and matrixed collaboration with IT and Security teams Manage corporate infrastructure and SaaS platform administration and operations for platforms such as: AWS, Google G-Suite, Microsoft Office 365 and others solutions employed Collaborate with Security and Regulatory & Quality Compliance teams to drive IT compliance programs; define and promote IT policies, procedures and standards that align with all regulatory requirements and industry best practices. Ensure comprehensive and effective controls are implemented, maintained, and monitored in support of data protection As a trusted business partner, resolve escalated business unit and vendor issues in a timely manner coordinating non-department resources as required Mature and oversee global infrastructure vulnerability remediation, change management and disaster recovery processes developing and publishing KPI metrics to management Orchestrate and execute global infrastructure technology evaluations, RFPs, POCs, new technology roll-outs and upgrades including platform integrations Lead IT infrastructure workstreams relating to global office expansion and MA integration initiatives as required Perform and manage vendor relationships, integration projects and initiatives Oversee global provisioning of all infrastructure services, equipment and resources Manage and evolve infrastructure standards to meet a growing business ensuring ongoing compliance with security and regulatory obligations Hire, train, develop and appraise staff effectively to ensure challenging and rewarding professional development paths BS/BA in computer science or equivalent combination of education and experience Ten or more years of relevant, progressive hands-on experience managing IT Infrastructure in a multi-site global compliance-based medium or large size company Solid technical knowledge and experience in the use and application of the most current technologies and products used in the industry. Comprehensive knowledge of essential IT functions including: cloud infrastructure (AWS), network infrastructure (Cisco), virtualization (VMWare), storage, servers, databases, disaster recovery, security, telecommunications and vendor managemen t Proven experience managing and leading global IT teams consisting of onsite resources, contractors, consultants and managed services providers Experience in compliance to relevant data protection regulations and frameworks (HIPAA, GDPR, Privacy Shield, ISO 27001, SOC1/2 requirements and controls). Excellent oral and written communication skills including the ability to explain technical concepts to non-technical audiences Strong project management experience, especially with roll-outs and technology proof-of-concept (POC) initiatives and corporate integrations Excellent problem-solving, triage and troubleshooting skills coupled with the ability to work well both in teams and independently Proven ability to flexibly adapt to rapidly changing business priorities and operational challenges Extensive hands-on working knowledge of AWS, Infrastructure as Code, scripting, automation, email messaging, networking, Office 365, Active Directory, Mobile Device Management, Single Sign-on, monitoring and logging Pharma, Healthcare or other security/compliance regulated industry experience preferred Additional Requirements Ability to break down complex problems to make decisions and drive progress Strong strategic planning, project management and collaborative leadership skills Exceptional interpersonal and communication skills, both oral and written Able to articulate ideas to both technical and non-technical audiences Ability to work collaboratively with diverse leaders and communicate an IT vision and strategy across all levels of the organization Can build consensus around key initiatives and projects Demonstrated ability to recruit, hire and motivate a high performing IT teams that values transparency and accountability High level of organization, attention to detail, and aptitude for planning and managing deadlines Excellent interpersonal and project management skills, with ability to work effectively with multiple functional areas Strong commitment to a team approach, and awareness of team and individual success dependencies Ability to successfully manage multiple projects with competing priorities and tight deadlines Proven experience in exercising sound judgment and working independently with minimal supervision and/or guidance Proactive problem-solver, and one who presents problems and recommendations simultaneously Self-motivated, highly-driven, independent, and results-oriented Ability to work in a fast-paced environment Sorry the Share function is not working properly at this moment. 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