International Voice Process

International Voice Process
Company:

Raising Global Solutions


International Voice Process

Details of the offer

International voice process shift: night shift work location: Hyderabad total experience: 0-4 â?¢ Help SMBs succeed in their businesses â?¢ï? Assist SMB advertisers with setup and optimization of their same store sales campaigns as per best practices for high ROI / ROAS â?¢ Provide strategic/tactical recommendations for higher ROI / ROAS â?¢ Upsell more media inventory â?¢ Awareness of Google's AdWords & Analytics Platforms for optimum utilization â?¢ï? Proactively communicate on a daily basis with customers & ensure quality customer service/support â?¢ Maintain excellent product knowledge and attend all training sessions. â?¢ Conduct in a professional and informative manner in all client communications â?¢ï? Ensure accurate and complete information is captured in customer relationship management (CRM) system during the entire communication process â?¢ Respond to or meet and exceed daily targets in a timely and accurate fashion â?¢ï? Provide daily / weekly / monthly reports on the key metrics associated with the process â?¢ Provide market intelligence to the team leader & identify process improvement areas â?¢ Work with team leaders to identify challenges to improve overall process execution â?¢ Suggest improvements that can be made to increase efficiency and help meet / exceed goals â?¢ Share expertise and best practices with new recruits and co-workers â?¢ï? Will prefer candidates with at least 1 year of calling experience in a business-to- business (B2B) environment. â?¢ï? Preferred candidate will be someone with 1-4 years of experience in inside sales preferably in IT/ITES domain. We can also look at Skills: International voice process,International call center,International BPO,Call center,BPO,Telecalling,Telemarketing,Telecaller,Telesales executive,Tele marketing executive,Telesales Experience: 1-4 Years

Requirements