Inside Sales Executive

Inside Sales Executive

Dover Corporation

Inside Sales Executive

Details of the offer

Markem-Imaje is a wholly owned subsidiary of the US-based Dover Corporation is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, and print and apply label systems.Markem-Imaje provides global reach to over 50,000 customers with 30 subsidiaries, 6 technology centers, several equipment repair centers and manufacturing plants with the most comprehensive marking and coding portfolio available in the marketplace.

The Telesales Representative is responsible for contacting and building relationships with existing customers to secure Aftermarket Sales Revenue (Consumables, Services and Spares). Depending upon the customer engagement, the role involve up-selling customers to longer terms or additional services and/or identifying potential expansion opportunities. Additionally, the Inside sales Rep. will be responsible for providing sales forecasts, contacting customers over phone for After Market Business, creating quotes, doing Follow ups, getting Purchase Order, processing through CRM, collecting payment, ensuring billing and updating customer, precisely END to END sales cycle. Working and maintaining records in our customer relationship management (CRM) system as per organisations guidelines.

The Inside Sales Representative (ISR) is responsible for contacting existing Markem-Imaje (M-I) customers for aftermarket activities with the aim of revenue generation from given Customer base.

Reporting to: Inside Sales Manager (Solid)

Achieve your quota by selling Consumables, Services and Spares for MI selected group of customers and offer upsell opportunities when applicable
Capture customers conversation/ comments/remarks/update in CRM for analysis
Work within an established list of customers across Pan India for Consumables, Spares and Services
Develop the expertise to provide accurate monthly/ quarterly sales forecast and achieving Sales target week by week, month by month and quarter by quarter
Managing Accounts for Business revenue with the help of CRM and proactively working on the Opportunity pipeline and updating it with the progress
Work proactively, well in advance of respective Sales Play to provide all the information, pricing, and solutions etc so that a customer would need in order to execute a timely renewal
Collaborate with other team members and departments ( inter & intra) to optimize sales processes, End to End Sales cycle
Identify lead generation opportunities in order to expand the territory and drive upsells
Customer contacts through phone and email each day for driving sales
Effectively partner and build relationships with internal and external customers

Manage basic objection handling with customers, providing solutions and supports for after market MI business


3 to 5 years experience working in a sales capacity required with Sales or After Market Sales experience
A team player, managing End to End Sales cycle
Must have worked in CRM and SAP
Ability to work in a fast paced environment required
Working knowledge in Microsoft Excel and Outlook
Aptitude to learn new technology is required
Must be able to apply product knowledge
Must have excellent communication skills Hindi, English (verbal, written)or any other Regional language
Excellent organizational and time management skills

Markem-Imaje is an Equal Opportunity Employer M/F/H/V

Source: Timesjobs



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