Human Resources Consultant

Human Resources Consultant


Human Resources Consultant

Details of the offer

Job Description

About Enterprise Global Services

Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Department Overview

The Human Resources team addresses the various needs of the organization by efficiently and effectively delivering HR services, nurturing diverse talent for the company's long-term success, and collaborating to deliver business outcomes.

About the


The role will be responsible for managing a number of HR transactional activities and providing HR advice and support to leaders and team members in their People agenda. The role will contribute to continually improving the value of HR’s contribution to multiple businesses.


Provide guidance to business unit leader/s on specific Human Resources discipline, develop program, processes to support business objectives and partner with Business Unit leaders on growth related workforce planning, structure and span, career planning and development, capability building, and succession planning

Understanding of people practices & policies, collaborate with other team members across HR function to meet the requirement for the business viz., Talent Acquisition, Learning & Development, HRSD etc.,

Be an advisor or consultant to managers in a their own respective business units

Participates in the formulation of company policy

Review and analyze business unit data to identify trends and recommend solutions to improve performance, retention, and team member experience.

Work with business groups in assessing, creating and implementing innovative solutions for a variety of team member engagement initiatives within the business unit/LOB

Responsible in designing and facilitation of engagement framework leading into an engaged workforce viz., periodic meetings with team members to assess the pulse on the floor, drive engagement framework for leaders etc.,

Engage and manage stakeholder relationships and delivery of services with a high focus on quality through regular leadership connects and review, monthly review with business head & HR leadership.

Drive performance management across the assigned LOB including reviewing and implementing underperformance management, driving high performance culture etc.,

Provide ongoing support to the HR leadership team on human resources related matters, policies and procedures

Drive key initiatives of the HR team within and outside the HR area

Identify opportunity for innovation

Seamless delivery of employee facing HR transactions, Employee query management, Grievance redressal & facilitating Employee relations matters

Market Skills and Certifications



Candidates must be a post graduate, preferably the area of Human Resources, Psychology, Social Sciences or any related field.

Must have 7+ years of experience as an HR practitioner. Experience in a Global In-House Center environment is a plus.

Must have an experience as an HRBP

Be an HR Subject Matter expert, with a noticeable business acumen for the industry worked for

Strong problem solving skills, critical thinking, and self-initiative

Exposure across multiple HR domains

Strong interpersonal and communication skills, Analytical abilities & MS office knowledge

Excellent organization, planning, and time management skills

Self-driven and can work with minimal Supervision

Ability to act as a consultant for a process/sub process

High business acumen, strong Interpersonal skills, ability to manage conflicts and change, stretch initiatives, leadership

Willing to work in EMEA shifts (starting 1100 hrs IST)

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Source: Learn4Good



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