Job DescriptionWe are conducting a walk-in drive for women who want to restart their career after a break.Career 2.0 is WTW India's award-winning women returner program. Launched in 2017, the program has been running successfully for over 7 years even through the pandemic. This is a program that offers women on a career break the opportunity to restart their professional journey with us. We have hired over 60 women through the program in 2023.Join us and benefit from the resources and support you need to rebuild a career and make an impact.Take that bold step and apply now!Venue Details: WTW, iTHINK Techno Campus, 7th Floor, A&B Wing, Off Pokhran Road No. 2, Close to Eastern Express Highway, Thane (West) 400 607. India , Landmark Next to Viviana Mall.Interview Date & Time: Saturday, 9th March between 11 AM to 11:30 AMEligibility CriteriaWomen who are currently on a career breakMinimum 8+ months gap in careerExcellent communication skillsFull Time GraduationPerks & BenefitsHybrid work model (Work from Office during training)Transportation (Within Boundary Limit) & Insurance FacilityCompetitive SalaryWork Life BalanceSupportive ManagementAbout Great Britain GB Claims, a line of business within the Corporate Risk and Broking segments operates to deliver the best client outcomes by fully integrating and mobilising Willis Towers Watson's relationships with their Clients, third parties and insurers / reinsurers and providing specialist expertise throughout the client experience.Job Title: GB ClaimsExperience Range- 1 to 3 YrsOffice Location ThaneJob Timing -6.30AM to 3.30PM & 1.30PM to 10.30PMOur services include:Claims and Settlement NotificationSystem set-upCorrespondence with external parties via email / callsRenewal Stats creationManaging queriesClient ServiceDocumentation and evidencingManaging financials (Debts, Refunds etc.)Principal Duties/Responsibilities· Adopt and adhere to all Willis Towers Watson values without compromiseDelivery on performance standards:- Productivity to be maintained at 100%- Quality standards to be maintained in excess of 99.5%- Deliver all standard units of production within the stipulated timelines- Responsible for managing assigned portfolios. To flag immediately with the Line Manager if any concerns or issues on the accountTo develop effective relationships with stakeholders (Internal and externalMaintain data security standards as defined within the Information Security policyFlexible, able to shift priorities to accommodate changing business demandsAdapt to flexible shift rotation policy (Weekly/Bi-weekly) as per business demandsDevelop a sound understanding of the business processEnsure adherence to compliance and operate within the guidelines of internal and external regulatorsEnsure that all statutory and company procedures are followed while processing work to protect clients, colleagues, and the business interests of the companyTop CompetenciesFocusing on ClientsWorking in TeamsDriving ExcellenceFostering InnovationDeveloping TalentAdjusting to ChangeRequired Skills, Knowledge, Experience Skills:Good verbal and written communication skillsAttention to detail is vital to succeed in this roleLogical thinking is a mustAbility to learn new processes and systems, also should have the ability to adapt to changesAbility to seek out and learn from unfamiliar situations/experiencesAbility to priorities and organise tasks, work within stiff timelinesAbility to work independently and as part of a teamKnowledge:· Basic knowledge of the Microsoft office, particularly Word & ExcelQualification:Any Graduate or PostgraduateNo gap in education
