Head –Operations

Head –Operations

Findev Gateway





Head –Operations

Details of the offer

The Head-Operations will be responsible for handling the microfinance operations of the company reaching out to and motivating the field team to perform and achieve disbursement and recoveries to the SHGs and JLGs. He will develop viable business plan considering the current market demand, resources with the organisation and achieve it through branch network. To liaison with the financial institutions, regulatory bodies and prepare proposals for seeking funding or reports in compliance. He will be responsible for the complete business cycle, achieve targets for disbursement, recoveries thereby leading to viability and growth. Tasks and Responsibilities Operations: Implement a strategic plan focusing on increasing the outreach of the micro finance institution through opening of new branches, growth of the existing branches and development of new credit products. Direct the preparation of the operations plan and budget Supervise the Area Managers, branch managers and credit officers and provide them with adequate support to make sure that the disbursement recovery of organisation is achieved as planned and ensure quality of the portfolio remains excellent. Lead the delinquency management strategy, including legal actions against customers and employee when appropriate. Recruit qualified and competent operational employees; provide effective training to staff based on standard operating process, sectors best practices and motivation. Develop and implement adequate performance reporting. Monitor the implementation of operational, financial and institutional development plans. General management: Be informed of all important activities and development related to the company. Keep all management members and branches informed about the new updates. Present the relevant operations related issues with the management. Researching the market, identifying potential and overseeing new marketing initiatives. Participate in decision making related to branches, operations and non-operational activities. Maintaining relationships with existing customers, bankers, GOs and building relationships in the market. Qualifications Graduate in economics/finance/ commerce/ agriculture with MBA (regular) from any reputed institution. Minimum five years of experience in managerial capacity in microfinance institution/NBFC/SFB/bank. Strong communications and negotiation skills. In-depth knowledge of microfinance and its current events. Excellent time management and organization. Self-initiative and work independently as per the plan. Ability to work in a team. Willingness to support the team for relevant incidental work related to the job on ad hoc basis. How to Apply Interested candidates are invited to send their application to selfsampada.org Learn about upcoming webinars, news and publications. A roundup of the most relevant coronavirus-related news, resources and events from the past week What can we do to expand access to housing microfinance in a post-COVID-19 world, and therefore improve health and resilience outcomes not only for families but also our communities and cities? A roundup of the most relevant coronavirus-related news, resources and events from the past week Learn about upcoming webinars, news, and publications.

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