Head Of Operations

Head Of Operations
Company:

Bcg Digital Ventures


Head Of Operations

Details of the offer

Join GoodWorker and be part of a team who gives millions of people in India control of their livelihoods. Millions of skilled workers in India continue to face major challenges finding employment in India. Workers are inevitably reliant on intermediaries, who often fail to deliver on skill-matching and long-term growth prospects for workers. For the first time ever, we are providing workers in India with a digital, verified biodata through the Good Worker platform. Workers in India can now be empowered to find jobs more easily, secure their livelihood and establish a formal career. At the same time, employers will also be able to enjoy improved efficiencies and cost benefits in hiring the right worker. Good Worker is built on Affinity, an open and interoperable ecosystem that enables users to have control and ownership over their data. Both Good Worker and Affinity are seeded by Temasek, a global investment company headquartered in Singapore. We are looking for a world-class team to build and scale our startup to reach several million workers by 2025. This role at Good Worker provides a unique opportunity for a high performing individual to have broad impact. You will work closely with a talented and diverse group of engineers, product managers and industry experts. Key Responsibilities Collaborate with the CEO in setting and driving organizational vision, culture, operational strategy, and hiring needs Translate strategy into actionable goals for to implement organization-wide goal setting, performance management, and annual operating planning Design, optimize and establish strategies to engage, retain and maintain good relationships with partners and clients Help foster company-wide culture of customer success Develop customer success strategies optimise for customer retention and happiness Oversee employee productivity and focus on building a high-performance, inclusive team culture to ensure that organisational needs are met Run the day-to-day operations management of the company Ensure effective talent acquisition, professional development, performance management, and retention Working with legal, ensure company is in line with local legal and regulatory guidelines Prepare reports for key decisions by Board (e.g. budget for product) Attract, lead and retain a team of world-class venture team to support scale up of the venture Understand and advise on customer support functions, in collaboration with the product and sales team to drive product improvement and adoption Work closely with finance to manage the overall profit and loss books for the venture Ideal Candidate Requirements Operated and scaled multiple digital products and companies Well-versed in operations, customer support, finance, people, and legal Extreme attention to detail and deadline management P&L responsibilities at a finance manager level Experience working in a corporate environment or closely with a corporate partner Broad base of knowledge spanning strategy and business development, product management, engineering, operations, design and agile/lean development practices Confidence in creating and managing culture in a fast-growing and moving environment and feel comfortable with all challenges and varying intensities along the way Empathetic leader with a hands-on attitude and are happy to you roll up sleeves and get involved in multiple topics at the same time Great communicator and always find the right angle for every target group and discussions

Requirements


Knowledges:

  • Tax Law

Hr operations analyst | fortune 500 cpg firm | 3-6 years

About the Job A great opportunity for an HR Operations Analyst to join the team leading digital innovation at a Fortune 500 company. This company is a leading...


From Fortune 500 Cpg Firm - Andhra Pradesh

Published 22 days ago

Hr operations analyst | fortune 500 cpg firm | 2-4 years

About the Job A great opportunity for an HR Operations Analyst to join the team leading digital innovation at a Fortune 500 company. This company is a leading...


From Fortune 500 Cpg Firm - Andhra Pradesh

Published 22 days ago

Assistant manager - financial systems

The Walt Disney Company's objective is to be one of the world's leading producers and providers of entertainment and information. The company's primary...


From Walt Disney - Maharashtra

Published 22 days ago

Assitant manager customer service

Assitant Manager Customer Service Location: Mumbai, India We are looking for highly motivated professional with 1 - 3 years experience to manage our customer...


From Parity Cube Private Limited - Maharashtra

Published 22 days ago