Global Billing Operations - Projects Manager _ Senior Manager

Global Billing Operations - Projects Manager _ Senior Manager

State Street Corporation

Global Billing Operations - Projects Manager _ Senior Manager

Details of the offer


State Street has established a Global Billing Function under Controllership, which is responsible for client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities globally, and also includes centers residing in State Street Shared Service locations in Poland, India and China. Billing Organization owns aspects of business-as-usual activities within billing areas and also drives process improvements and automation.

Basic Purpose of Job:

Billing Projects team is responsible for change management, program/project management, business/data analysis, testing and implementation of newly designed global billing system and processes for State Street.

Billing PMO lead is responsible for ensuring execution by managing a highly complex integrated program plan across dozen of projects/workstreams; while improving standards and ensuring alignment to regulatory monitor and audit requirements.

In addition to Business As Usual (BAU) responsibilities as described in the background, this role will also be involved in process re-engineering, standardization, and automation efforts.

Responsibilities:- Business As Usual (BAU) Activities:

Create and maintain highly complex and large integrated program plan, from more than a dozen of supporting projects/workstream
Create and maintain MS Project integrity by utilizing built in features as well as custom MS Project programming
Create and maintain custom MS Project roll up operational reports: execution, critical path, dependencies, resourcing, past due and upcoming activities etc.
Utilize integrated plan and operational reporting analysis to drive execution, solution delivery and issue resolution
Manage and run program operational routines with stakeholders, process leads, PMs etc.
Create and maintain resource program management capabilities to ensure adequate coverage, recruiting and onboarding
Create and maintain best practices, guidelines, standards and ensure adherence
Support global team of stakeholders and program resources
Maintain Sharepoint and Box infrastructure
Act as a central conduit for regulatory monitor and internal/external audit requests

Process Re-Engineering, Standardization, and Automation:

Assist with the process Re-Engineering, Standardization, and Automation efforts for invoicing
Responsible for ongoing process improvements

Expectations: Highly experienced program/project manager with end to end implementations
Strong analytical and problem solving skills
Change management, solution delivery mindset
Excellent written and verbal English communication
Team work and collaboration.
Highly motivated, multi-task capable

Skills required: Expert MS Project professional, with knowledge of custom tool capabilities
Strong analytical skills
Strong Excel, Powerpoint and reporting skills
Change management, solution delivery mindset
Excellent written and verbal English communication

USP of the Role To work in a fast paced change management program which provides excellent opportunity to learn new systems, processes and extend newly designed PMO capabilities to other GBO initiatives

Source: Timesjobs



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