Functional Expert Ishift Cust Service & Trade

Job title: iSHIFT Solution Delivery – Junior SAP S/4 HANA Order to Serve Position Location: Hyderabad (Telangana) IndiaJob type: Permanent About the job Our Team: Sanofi is globally deploying its new back-office cross-functional system processes - covering Finance, Sanofi Business Support (SBS), Supply Chain and Trade across all GBUs - through the implementation of a Global ERP (iSHIFT project) using SAP S4/HANA technology. This Transformation program aims at:
-           Enabling Global Business Units (GBU) & Global Functions with Analytics
Common analytics by GBU and for Global functions to improve performance and cost management.Transversal data consolidation as well as more granular analyses.Common budget tools by GBU.-     Facilitating a seamless integration of planning and actual data setting-up automation in reporting to enable Global Shared Services (SBS)
Support SBS strategy by implementing an end-to-end approach (e.g. Purchase to Pay "P2P" fully covered by integrated Group solutions from eBuy to AP Invoicing, T&E, etc.).Opportunity to consolidate new activities in Shared Services (e.g. Master Data Management, Credit Management) and to develop global Shared Services organization models (e.g. T&E).Support reporting factories.-           Simplifying processes and Sanofi users' experience
State-of-the-art global systems ensuring an end-to-end process integration while providing a simplified user's experience.Major changes to reporting or processes handled centrally at once.One source of truth on master data and a common automated internal control framework.Improved integration or divestment capabilities through a standardized methodology. iShift Solution Delivery Order to Serve Team is a well-established team with currently 22 team members located globally.
Job Summary: Being part of Solution Delivery Order to Serve team and under the supervision and the support of the Solution Delivery Order to Serve Expert, the Junior Order to Serve position will participate to the design and the deployment of a single technical solution covering Sales and Distribution standardized processes in a single SAP solution for all businesses on all geographies.Domain covers Order to Serve Processes: Order Taking, Order Fulfillment, Returns and Claims, Pricing, Condition Contracts, Settlement Management, Tender Management and Sales Reporting.Junior Order to Serve position will support the delivery of the solution design and project deliverables (SAP solutions design, implementation in the systems, all related documentation), for all the projects the Junior Order to Serve position is contributing and under the supervision and support of the Solution Delivery Order to Serve Expert. Junior Order to Serve position will contribute to the overall consistency of the design proposed and related deliverables. Main responsibilities: In the context of the iShift Program, the main duties of the Solution Delivery Junior Order to Serve position are (under the supervision and support of the Solution Delivery Order to Serve Expert) Ensure consistency of the solution for Domain and adherence to Standard and Core Model guiding principles (contribution to Design Authority). Ensure that risks and issues are identified, formalized, and communicated to the Solution Delivery Order to Serve Team Lead. Contribute to Application Maintenance Services (AMS) activities as project handover, L3 support & solution validation.Contribute to Integration topics with other domains.Delivery of the different project phases under the Co-Delivery model: scoping, design, build, testing, production cut over and post go live hyper care and knowledge transfer to Application Maintenance Services (AMS).Ensure Solution documentation & capitalization of knowledge; contribute to Knowledge transfer and upskilling as required; provide inputs & proposals for documentation templates & deliverable formats evolutions. Contribute to the iShift Program industrialization.Contribute to the improvement to project methodology together with the PMO team.Contribute to handle Escalations with SAP, relationship with Max Attention team for Domain.Correctly use the Program Tools for Domain (JIRA, HPALM, …) Scoping Contribute to Scoping studies in collaboration with the Business Enablement team.Provide workload estimations for new scope to be deployed for Order to Serve domain, or new functionalities to be implemented as part of Continuous Improvement. Design of the Solution Support the Solution Delivery Order to Serve Expert in collaboration with the Business Enablement team, the Global Design or Fit-Gap workshops to design the solution based on industry best practices, GBU & Global Support Functions business needs.Support the Solution Delivery Order to Serve Expert to propose adequate SAP solutions minimizing gaps with the SAP standard functionalities by challenging business requirements and specify for customizing and development the agreed solutions.Contribute to assess impact analysis for application changes for SAP and satellites applications.Collect and consolidate impacts for legacy systems.Contribute to the design of transversal streams:Master data management and migration strategyAnalyticsAuthorizations (UAM)Process controls Other Solution delivery Domain for integration topics User experience (UX)Collect and consolidate the information on Order to Serve Domain required for Infrastructure and application landscape definition.Deliver all design deliverables defined by the program and under Solution Delivery responsibility (e.g.: Solution Documents, Functional specifications, Configuration documents …) Develop him/herself on the new capabilities provided by SAP S/4HANA on his/her perimeter; contribute to continuous improvement of the solution with Prototyping (Proof of Concepts). Development and testing Organize, complete, unit-test and document the configuration of the system.Contribute with the development team to the specific developments (functional specifications update & inputs for unit test).Ensure quality of developments / Contribute to audits & quality KPI follow up.Organize, document, and execute integration and system tests.Contribute to user acceptance tests and finalize the solution (address defects identified).Use properly the documentation and testing tools as defined by iShift Program.Complete all deliverables defined by the program and under Solution Delivery responsibility (e.g. test protocols, test reports…) Migration and go-live Contribute to migration activities related to the Order to Serve stream.Document and execute cut-over activities related to the Order to Serve stream.Update training documents & contribute to trainings on the Solution.Ensure go-live support and hypercare activities.Handover to Application Maintenance Services (AMS): contribute to the project transition to AMS for some of the functional Order to Serve domains (including knowledge transfer sessions and handover of ongoing incidents). About you Experience:
8+ years of SAP experience with minimum 2 years in S/4 HANA platform.Proven SAP S/4 Hana on premise experience is required.3 full lifecycle SAP roll out deployments experience is required.Demonstrate knowledge in customizing for modules related to Sales and Distribution, preferably in a Pharmaceutical / Consumer Products industry. Functional Expertise required for some of the Order to Serve domains like:Sales Order Management (EDI orders, Ecommerce orders, drop shipments).Sales Order fulfilment (Availability check, Product Allocation, Material Determination, Listings and Exclusions, Free Goods, Text Determination, Incompletion checks).Outbound Delivery Processing and Proof of Delivery.Billing (invoice split, collective billing, invoice lists, proforma invoice).Advanced Returns Management.Credit/Debit Notes processing.Condition contracts and Settlement Management.System configuration experience on some of the above-mentioned modules is also required. Proficiency in SAP S/4HANA Sales and Distribution, configuration, and integration with other modules such as MM, FI, Controlling, Business Partners. Knowledge of additional SAP functional domains as advantage.Proven experience working in major IT consulting firms as functional expert is a plus.Experience of SAP projects in complex and international environment is a plus.Experience with good change control practices and system validation for GxP and SOX requirements for SAP (including use of SolDoc, CHARM, etc.) is a plus.At ease with Microsoft Office tools, and in general with IS tools.Knowledge of Agile Project methodologies and tools (Jira, Confluence) is a plus.SAP ABAP basic knowledge, reading of ABAP code, debugging experience is a plus. Soft Skills:
Team player, service-oriented, Solution-oriented, social skills, and strong ability to work in a team.Dynamic, results driven.Analytical and synthetic, able to formalize solutions.Active listener, able to challenge requirements.Strong oral and written communication skills.Rigorous, autonomous.Accountability and Reliability.Ability to evaluate risks & manage appropriate escalations.Flexibility to travel up to maximum 20% of time. Education:
Bachelor's degree (required) or Master's degree (preferred) in finance, or in Supply chain, or in science, or in IT or in Engineering. Languages:
Fluent in English.Any other language is a plus. Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.