Field Service Lead - Newington, Ct

Field Service Lead - Newington, Ct
Company:

3M Canada Company


Field Service Lead - Newington, Ct

Details of the offer

Field Service Lead - Newington, CT NEWINGTON, Connecticut, USA Technical Service R01006599 Position Description Field Service Lead - Newington, CT Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers. “One of the best parts of my job is feeling the impact of 93,000 3Mers collaborating around the world and seeing the difference they’re able to make in people’s lives.” – Julie Bushman, executive vice president of International Operations at 3M This position provides an opportunity to transition from other private, public, government or military environments to a 3M career. The Impact You’ll Make in this Role This position is responsible for providing leadership in a service location and the training of employees and customers associated with their location. Also requires customer service in the delivery, pickup and service of medical equipment including loading and unloading of that equipment in company vehicles. Responsibilities include administrative duties including performing and assisting in maintaining inventory of products, parts, disposables and supplies. In the absence of service center management, the individual in this position serves as the service center designee and assumes the associated responsibilities. As a Field Service Lead you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Training other service center employees with respect to operational protocols and processes and training customers on 3M product and processes through basic troubleshooting protocols Ensuring adherence of operational compliance of self and team to company and departmental policies and procedures to maintain a safe work environment Providing input on employee performance as appropriate and oversight of the facility to include administrative duties to operational requirements compliance Overseeing of local business operations to include metrics and required use of couriers Preparing medical equipment (cleaning and disinfecting), disposables and documentation for use and return and executing research for missing & misplaced equipment Prioritizing equipment needs to execute daily customer support needs, including quantity, time frame and resource allocation Loading & unloading medical devices and supplies Processing documentation for delivery and retrieval of products. Maintaining appearance of facilities and vehicles, ensuring routine maintenance is completed and recorded as required by policy & procedure. Serving as the service center designee, in the absence of service center management to assume responsibilities of the person in charge of the location. Your Skills and Expertise To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications: Possess a High School/GED or higher (completed and verified prior to start) from an accredited institution Three (3) years field service experience in a private, public, government, or military environment Possess a current and valid driver’s license which is required for this position Additional qualifications that could help you succeed even further in this role include: One (1) combined year experience in a team lead and/or supervisory role in a private, public, government, or military environment Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA) Travel: May include up to 10% domestic travel Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). 3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Resources for You For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.

Requirements


Knowledges:

  • Basic

Call center

Job Description JOB DESCRIPTION-Linking india pvt. Ltd.(An ISO 9001:2008 certified company). Are you looking for genuine job Linking India is an experienced...


From Placement India - Jharkhand

Published 16 days ago

Call center

Job Description JOB DESCRIPTION-Linking india pvt. Ltd.(An ISO 9001:2008 certified company). Are you looking for genuine job Linking India is an experienced...


From Placement India - Jharkhand

Published 16 days ago

Call center

Job Description JOB DESCRIPTION-Linking india pvt. Ltd.(An ISO 9001:2008 certified company). Are you looking for genuine job Linking India is an experienced...


From Placement India - Jharkhand

Published 16 days ago

Customer support officer

Job Description : Candidate should possess excellent oral and written communication skills Candidate with good customer service skills would be preferred...


From Exalt Consulting Placement Services Private Limited - Karnataka

Published 16 days ago