Job Title - Director - RCC Global Pipeline & Delivery Lead Career Level - F About AstrazenecaAstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's most serious disease. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca we're dedicated to being a Great Place to Work.
Who we are: The Global Business Service (GBS) team sits within Finance at AstraZeneca and is a dynamic and results-oriented environment and provides a range of enterprise-wide services. We dare to change the way we work by freeing up the business to push the boundaries of science to deliver life-changing medicines. We aim to do this by freeing up time, freeing up money, protecting AZ's value and providing new capabilities.
What we do: A trusted partner to the business, we're on a mission to make AstraZeneca more agile, efficient and effective. Through our hybrid model of in-house delivery centers and service towers across the globe, we're reimagining how we work. Here we drive new ways of working and operating models, process simplification and innovative solutions, whilst ensuring that automation and data is at the heart of everything.
How we do it:Be part of a team building a community. We interact with diverse cultures and perspectives and are united by our sense of belonging. This is the place to learn and grow together.
Why we love it:As a growing multi-national company, there's so much potential to develop. Embrace opportunities at a global business that's facing new and varied challenges. This is the place to build an exemplary, international CV.
A fun place to be, we're creating community hubs that build partnerships, not just working relationships.
We're on an exciting journey to take our team to the next stage. This is the place to leave a legacy behind.
We are a diverse, inclusive and innovative group who identify, build and deliver excellent shared services (which everyone can leverage) to enable AstraZeneca to grow and change at speed. We are passionate about simple process – making it easier to get vital repeatable services done – for our patients, for our customers, for our teams.
We focus on providing exceptional value that chips in to our company's success and future by freeing up the business (our customers) to push the boundaries of science to deliver life-changing medicines for patients. With the accomplishments, commitment and passion that you bring, I'm excited about what we will achieve together towards realizing AstraZeneca's bold ambition.
About the roleTo support the continued expansion of the Process Solutions team and RCC capability, we are seeking a Global Pipeline & Delivery Lead to provide end to end oversight of the generation, prioritisation, and delivery of an innovative pipeline of process improvement and automation opportunities. This role will partner with key collaborators to establish relationships, generate a pipeline of opportunities to unlock value using the RCC expertise and capabilities, and ensure we deliver a brilliant customer experience throughout delivery. The role holder should have a strong desire to gain exposure to groundbreaking automation techniques and process optimisation opportunities; extensive experience of business partnering, team management, and project delivery coupled with core skills in influencing & dealing with complexity. This experience will be combined with a strong analytical attitude and an ability to communicate simply, with precision and impact across a global user community. Main duties and responsibilities Reporting to the RCC Senior Director, the role will be responsible for the following activities:
Accountable for annual value targets including financial savings, time saved, and cash flow/cross-charges.
Senior stakeholder engagement/management – including partnering and alignment on joint-ambition/target areas for automation, briefing/update sessions, reporting on pipeline demand, successful implementations and the resolution of impediments to progress
Lead a hard-working delivery teams and the RCC hubs in Chennai and Kular Lumpur
Generation and oversight of the pipeline of business improvement projects / demand in conjunction with key business collaborators – driving the effective prioritisation of initiatives, being responsible for downstream delivery and reporting on associated value creation
Drive & support the optimisation of medium to high complexity/value processes through the creation of actionable roadmaps focused on quick wins and short/mid-term implementations through process diagnostics and current state assessments
Assessment of process automation scope, business value and accompanying argument
Due diligence across risk factors (complexity, business criticality, compliance and regulation)
Partner with our internal AZ IT collaborator to ensure the technical delivery capabilities they provide the RCC are enabling the delivery of the pipeline. These capabilities include solution engineering, development, and application maintenance/support
Support adoption & sustainment through embedded change management/user experience
Overarching responsibility for ensuring adherence to the standardised RCC approach in collaboration with Process Solutions Operations and enabling teams – including standards, methodologies, tools and best practices
Collaboration with GBS Process Solutions Account Management team to support and manage strategic demand generation, review and intake into the RCC capability
Collaborating across the GBS Process Solutions team to embed new agile ways of working and continuous improvement initiatives driving internal efficiencies Essential requirements
Strong leadership skills with line management experience (global line mgmt. experience strongly preferred)
Excellent customer management, influencing & presentation / oral communication skills
Significant experience of high value change projects including process automation & execution (e.g. RPA, BPM Tools)
Proven experience in the analysis & re-design of complex, multi-function business processes, using recognised business process re-engineering techniques, e.g. Lean, Six sigma, Kaizen expert
Demonstrated experience of leading high-profile projects / organizational change activities
Energetic and self-motivated, with strong analytical & prioritisation skills
Thrives in a fast paced and evolving environment and is willing to adapt responsibilities to meet organisational strategic priorities and scaling needs
Willingness to undertake some domestic / international travel (as required) Desirable:
Active engagement in technology industry trends supporting process optimisation
Pharmaceutical industry experience
Experience of management consultancy
Experience of working in Agile methodology
Multi-cultural awareness and cultural adaptability.
WHY JOIN US? We're a network of ambitious self-starters who supply to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.
We're not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it's because we make a significant impact. Everything we do matters.
SO, WHAT'S NEXT? Are you already envisioning yourself joining our team? Good, because we'd love to hear from you! Click the link to apply and we'll be in touch as soon as we can.
WHERE CAN I FIND OUT MORE? Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/ We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Date Posted
28-Feb-2024 Closing Date
04-Apr-2024 AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
