Deputy Manager_Qa Test Analyst_Pune

About VOIS:
VOIS(Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, VOIShas evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
About VOIS India:

In 2009, VOISstarted operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOISIndia supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
Job Description
The QA test Analyst is responsible for end to end testing delivery of specific work stream (Mobile/Fixed Line) from offshore, along with the help of the Offshore QA Testers.
Ensures the test delivery is of high quality and is coordinated well from offshore for multiple projects for respective work stream.
Ensures the accurate status reporting for the Vodafone stakeholders during various project phases. This includes sprint and PI levels.
Supports Test Manager to address performance issues, service quality and account quality reviews.
Participate in offshore Acceptance Testing Service demand process.
Will be responsible for estimating the user stories.
Creation of Project Test Concept/Plan.
Review and support other key client facing work products created by the QA Team.
Participate in the scrum ceremonies along with the Vodafone stakeholders.
Ensures there are no deviations in projects and release specific metrics and reporting.
Ensures KPI data tracking with high accuracy.
Ensures the appropriate closures of Project, Release specific risk and issues.
Good to have automation skills
Strong understanding of APIs (rest -assured) and tools like Postman

Education:Any graduation/post-graduation in Computer Science/Information Technology area.

Must Skills:
4-8 years of experience in Testing across the Agile methodologies in Telco Billing, Online and Mediation environments.
ISTQB foundation certification in Software testing (or equivalent) as a minimum
Experience of having worked in Agile and Scrum framework
Sound knowledge of UNIX and SQL
Amdocs Turbo Charging , Telco Billing, Online and Mediation environments , Java with Selenium
Knowledge of API testing tools like Postman or SOAP UI
Ability of network analysis while testing front end applications
Experience of testing Billing/Mediation, CRM and / or Online Media web / WAP portals in a Telco environment
Understanding of the basic CRM journeys in Telecom domain for the customer.
Good in reporting and document preparation activity for the knowledge management.
Experience in Test management Tools like Jira and Confluence.
Knowledge of System, Integration and Regression testing of Telco systems with complex user interfaces.

VOIS Equal Opportunity Employer Commitment
India:

VOISis proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among theTop 10 Best Workplaces for Millennials, Equity, and Inclusion,Top 50 Best Workplaces for Women,Top 25 Best Workplaces in IT & IT-BPMand10th Overall Best Workplaces in Indiaby the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we'll be in touch!