Deputy Manager

Deputy Manager
Company:

Vodafone


Deputy Manager

Details of the offer

Deputy Manager(Job Number: 264969) Description The purpose of this role is to take over all activities for support and operation of the applications and systems in the Department “TIKW Middleware”
Application operation of the applications and Services based on Oracle WebLogic
Solve incident & problem tickets and work orders from users and other departments
Daily health checks with accuracy
Able to put robust monitoring to catch issues at earliest
Correction of erroneous data by manual intervention and workarounds
Addressing, coordinating and tracking the removal of the causes of faults
Should also accomplish on call support for system during peak times
Should be able to handle job failuresand provide quick workarounds
Support migration of new & changed software, elaborate and perform production checks
Should get cross skilled similar WebLogic-Systems and Services

Ensure correct, timely and complete availability of Application and Services
Ensure reactive troubleshooting based on system messages and performance monitoring.
Ensure thatautomatic jobs processed on time and without errors.
Be able to analyze incidents, work out solutions and document and keep track of problems.
Ensure support in the monitoring of delivery contents and delivery qualities.
Work on service-request tickets from user departments.
You should be able to execute and coordinate changes andproblem solutions with other Teams and Departments. You should be able to discuss solutions together with colleagues from development and vendors as well.
Ensures support for management reports of the departments, should be able towork in an international team.
Furthermore, you should be able to installsoftware Updates with an
instruction from development for Applications and Services on Oracle WebLogic ( Java and JMS)
To come up with ideas to enhance the existing system.
Should collaborate and go beyond scope of work to understand complete end to end system
Ensure that automatic jobs processed on time and without errors.
Good Communication Skills to Departments and Customer.
Take knowledge transfer and end2end documentation for the responsible Systems and Services

Part of on-call duty 24/7
Work on german business hours

Essential - technical studies and/or several years of experience in the operation of IT services
5+ yearsof professional experience in IT operations
Good Understanding of Oracle WebLogic
Profound knowledge of Linux and Oracle SQL, Java
Good knowledge of operating system Linux, Oracle WebLogic
Good database knowledge (analysis of data)
Profound knowledge of SQL scripts up to writing and executing SQL queries.
Expert in trouble shooting and resolving/work arounds for complex issues in quick time with no or minimum inputs
You have a fluent command of written and spoken English. (clear pronunciation)
You enjoy working in international team.
Willingness for further training and interest in familiarising oneself quickly and independently with new subject areas.

Desired
Experience in Job scheduling Systems preferred ControlM

Qualifications

BE/MCA

Requirements

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