Deputy Manager

Deputy Manager
Company:

Vodafone


Deputy Manager

Details of the offer

Deputy Manager(Job Number: 264540) Description The purpose of this role is to take over BAU activities for the application AND – Advanced Network Design.

• Responsible for the operative implementation and implementation of strategic requirements and commissioning of new products and services.
• Ensures compliance with capacity and system parameters
• Monitors the responsible services in terms of efficiency and effectiveness, as well as controlling the custom SLAs and OLAs
• Correction of erroneous data by manual intervention and workarounds

• To be Able to put robust monitoring to catch issues at earliest
• Should be able to handle job failures and provide quick workarounds
• Addressing, coordinating and tracking the removal of the causes of faults
• Support migration of new & changed software, elaborate and perform production checks
• Should get cross skilled similar Systems and Services

Ensure correct, timely and complete availability of AND Service.
You should be able to analyze incidents, work out solutions and document and keep track of problems.
Work on service-request tickets from user departments.
You should be able to work in an international team.
Furthermore, you should be able to install software extensions with an instruction from externalvendor AND Solution for the application and you should be able to adapt these installation guides for our environment.
Ensure that automatic jobs processed on time and without errors.
Take knowledge transition and create a high quality E2E documentation of the system.

Primary Skills (not more than 2): Windows, Oracle

Comprehensive knowledge: This role requires comprehensive knowledge of the installation and operation of AND (it is not mandatory to have that skill) and Windows.

Furthermore, analysis and problem solving of incidents in the 1st and 2nd level area must be accomplished.

Essential:
• Expert in trouble shooting and resolving/work around complex issues in quick time with no or minimum inputs
• Profound knowledge of Windows and Oracle.
Desired:
• Stakeholder Management Skills
• Good understanding of Power Shell
Essential:
• Profound knowledge of SQL scripts up to writing and executing basic SQL queries.

Behavioural:

• You have a fluent command of written and spoken English. (clear pronunciation)
• You enjoy working in international team.

Qualifications

BE/MCA


Source: Bebee2


Area:

  • IT - Information Technology / Database Manager

Requirements

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