Order Pickup & Delivery Collect packages from warehouses and deliver them to customers within a specified timeframe.
Route Planning Optimize routes for timely and fuel-efficient deliveries.
Package Handling Ensure safe handling of parcels, avoiding damage.
Customer Interaction Provide good customer service, verify recipient details, and handle cash-on-delivery (COD) payments if applicable.
Documentation & Reporting Update delivery status on apps, obtain customer signatures, and report any issues.
Vehicle Maintenance Ensure the delivery vehicle (bike, van, or truck) is in good condition.
Returns & Exchanges Pick up returned or exchanged products as per company policies.
