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Community Intern

Community Intern

Wework India


Community Intern


Details of the offer

About the Role
A Community Intern is the primary point of contact for the community and acts as the “face” of WeWork.
Goals and Objectives
Illustrate WeWork’s core values and strive to achieve our mission
Support the Community Management team to achieve the following:
Create a welcoming and collaborative community environment amongst our members through events and building relationships between members
Ensure that your building is fully operational and processes are running smoothly
Drive growth and promotion of WeWork-provided service offerings
Take direction from the Community Lead and the Community Manager to support the Community Team as necessary

Role and Responsibilities
Greeting/Point of Contact
Be the first and last point of contact for your building
Cover the front desk during business hours
Greet and check-in member guests
Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails
Manage We Member check-ins and check-outs
Prepare and distribute promotional materials to guests/potential members
Answer “walk-up” member and guest questions or refer inquirers to additional resources

Membership Management
Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications
Solve member-related issues to ensure a cohesive community

Events and Community Management
Assist with set-up and breakdown of events.
Prepare newsletter

Building Operations and Management
Assist with move-ins and move-outs; 
Assist with building operations and maintenance to ensure the highest level of member experience
Mail and Package responsibilities as needed
Identify issues for escalation to the Community Manager and document accordingly.

Experience and Requirements
College graduate preferred, but not required
Strong verbal and written communication skills
Exceptional organizational and multitasking skills
Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
Passion for entrepreneurial communities
Passion and understanding for WeWork’s mission and values
Proficient in basic computer skills
Customer service and/or sales experience a plus