Cash Applications Tm

Cash Applications Tm


Cash Applications Tm

Details of the offer

Short Description Qualifications Job Responsibilities Roles and Responsibility of Operations Manager - Accounts Receivable (Collections, Cash Application) Process: Responsible for leading a team of Process Associates, Senior Process Associates Process Leads, Team Leads and Team manager who are highly motivated and engaged Maintains in-depth knowledge of all billing and collection regulations and makes recommendations for policy and procedure changes. Monitors results of quality assurance reviews and sets goals for improvement and training requirements. Evaluates correspondence, denials, reimbursement and customer reaction to identify need for process changes. Coordinates with appropriate Customers and payer representatives to clarify and resolve billing and reimbursement issues. Mentors and empowers staff to make them successful. Monitors target files, workless and phone calls to assure policies and procedures are followed and adjust directions accordingly Responsible for identifying and communicating potential issues/risks within the team to the delivery Manager Supervise cash receipts and application to assess and modify the efficiency of current procedures for cash applications. Administer and alleviate credit risk Capable of establishing well as reviewing credit limits for all accounts. Capable of resolving complex issues about collections Responsible meeting and exceeding the deliverables/SLA’s on a daily basis in order to exceed customer expectations: Green KPI’s, Meeting SOW Responsible for managing the attrition in the team

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