Unilet is hiring female Call Center Representatives with prior BPO experience and a good understanding of retail processes. Fluency in Kannada is a must, as youll be handling customers primarily from Karnataka. This is an exciting opportunity to join a growing retail brand and play a key role in ensuring exceptional customer service.
Key Responsibilities:
Handle incoming and outgoing customer calls in Kannada and English.
Assist with product-related queries, order placements, tracking, returns, and service requests.
Provide support on promotions, exchange offers, loyalty points, and store-specific queries.
Maintain accurate customer records in the CRM system.
Ensure high levels of customer satisfa...
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