Business Systems Consultant 2

Business Systems Consultant 2

Wells Fargo India Solutions Pvt Ltd

Business Systems Consultant 2

Details of the offer

Business Systems Consultant 2

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Job ID 51371BR About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Department Overview

The Technology Strategy, Planning & Analytics (TSPA) team supports Technology and enables the organization to provide a competitive advantage for Wells Fargo. This support includes, but is not limited to, developing the technology strategy and monitoring its execution, governing investment optimization through portfolio management, and setting standards and best practices for data governance and quality. As an integral part of TSPA Third party function supports the Third Party Operations, Technology Vendor Governance and Management along with strategic initiatives.

About the Role:

You will work as part of the Vendor Operations/ Governance Group under TSPA. Work closely with the leadership to identify the improvement areas, leading various business calls, stakeholder management, designing efficiency metrics, scope of enhancements to automate the procedural steps, complex escalation handling, striving for process excellence, publishing the quality metrics, high end data analytics.

Assist internal Wells Fargo Lines of Business with ordering, evaluating and managing software for Server, Cloud & Desktop Solutions.
Capability - A successful candidate will show the capability to execute, but not limited to the following activities on a day to day basis:

Maintaining ongoing contact with key Stakeholders, Product Managers, Installation Teams and have a resolution based approach to solving critical problems and needs.
Desirable to have the complete Software Asset Management knowledge and familiar with one or more for major software vendors like Oracle, Tableau, IBM, Microsoft, and Atlassian etc.
Work with various LOBs across Wells Fargo to understand the licensing models of complex vendors and provide guidance to meet the requirements.
Strive towards meeting the process SLAs and other compliance policies.
Collecting and dispositioning inbound requests for software quotes & orders, evaluations and license install research and remediation.
Validate and facilitate the business needs for new software onboarding by complying the Wells Fargo standards.
Process Efficiency - Provide inputs for Simplifying Processes and help in automation
Manage and review the activities assigned through front door request to evaluate the entitlements for software through internal tools and work with other teams to fulfil the request.
Collaboration - Work with user groups / peer groups to provide training / resolve questions / assess user needs, and provide recommendations.
Should be efficient in managing escalations and analyzing the root cause of issue.
Manage Software Product Management Activitieslike reviewing Software Entitlements / Inventory Management, Licensing Metrics, Software Contracts / Purchase orders / Invoices / Software Requests etc.
Liaison - Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems and have a pro-active based approach.
Metrics Reporting Prepare various Financial Reports / Metrics for evaluation for Senior Management.
Multitasking - Ability to multitask in a highly complex, fast paced environment.
Identify savings opportunities for renewals, software licensing and professional services. Follow through with vendors, manage contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings.
Team Player - Must be a team player and willing to help others as needed to make the team successful
Should be able to Lead Projects for delivery
Market Skills and Certifications
Essential Qualifications:

B.Com / MBA (Finance) / (IT) / B. Tech / M.Com / B.Sc. / M.Sc.
Minimum : 4 to 8 Years experience in Software Asset Management / IT Asset Management / Vendor Management / IT- Procurement and Sourcing (US and International) / Business Processes / Technical Process / Financial Process
Willingness to work in US Daytime schedule
Skill Requirements:

Good knowledge on Software Licensing, Software Product Management, Various vendor specific licensing models.
Knowledge on Data centers infrastructure
Knowledge on Servers, storages and mainframes
Knowledge on Sourcing, procurement and budget forecasting
Certification in ITIL is desirable
Certification in Software Asset Management / IT Asset Management is desirable
Knowledge of SAM tools is desirable
Proficiency in Excel Reporting macros / graphs / charts/ Visio.
Ability to gather data requirements from subject matter experts
Ability to work independently building collaborative workgroups and influence others.
Strong Collaboration and Partnering Skills
Must have strong and effective communication skills.
Job Location: Hyderabad

Job Timing: 06:30 PM to 03:30 AM

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Source: Timesjobs



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