Requisition ID: 224000 Work Area: Sales Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Career Level: T2 Hiring Manager: Rahul Upmanyu Recruiter Name: Suma Urs COMPANY DESCRIPTION SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. BUSINESS ANALYST, Gurgaon, SAP Labs India POSITION : The Business Analyst is a core position in the Partner Service Delivery (PSD), Global Partner Organization (GPO) team JOB DESCRIPTION : The “Business Analyst” is a highly responsible operations role that develops and maintains a personal and professional relationship with SAP’s Internal Stakeholders and Partner Ecosystem. THE ROLE INVOLVES : • Majorly drives data collation and in-depth analysis for core business needs. • Responsible for various task related to COPA & Pipeline reporting system globally. • Support in the various Operations process to SAP Global Partner Operations and contribute to SAP’s growth strategy. • Answering direct queries (phone and email) from stakeholders regarding the administration and ongoing implementation of strategic reporting and analysis • Providing accurate and timely responses to all stakeholder queries • Preparing and distributing reporting information within SAP • Collating and presenting proposals to SAP on ways to improve each of the programs from a reporting & tools point of view • Providing support to Partner Service Advisors in all locations to assist them to manage their ongoing relationship with partners PROFESSIONAL BACKGROUND PREFERRED : • A minimum of 3-7 years of professional experience in either of the following streams: • Operations/ Business Analyst in reputed IT Software Company • Financial & Non-Financial data reporting , discovery and in-depth business analyses using data & graphs EDUCATION REQUIREMENTS : • Graduation in business administration/Operations or economics with well-founded knowledge on performing complex analyses on mass of data. TECHNICAL AND BUSINESS SKILLS : • Proficiency is must with MS Excel, R & reporting tools • Ability to handle large amount of data in term of multi-dimensional analysis, maintaining data in System(s) • Proven Stakeholder relationship management ability. • Strong customer focus and excellent interpersonal skills, notably: o Capable of actively listening to Internal Stakeholders to understand the requirement and can accurately restate and respond to issues and concerns o Can play a trusted Supporting role to PSD • Experience on working with Advanced MS Excel, VBA, SAP BW tool would be a substantial benefit. • Demonstrates an in-depth understanding of volume business processes on management & enablement side. • Business acumen – some experience in managing complex data, performing data analysis and business impact analysis on existing Business plans with ability to deliver on time and on quality. • Enthusiastic & pro-active, willing to take initiative and weave his/her way through complex organization structures. • Works effectively in a complex matrixes environment with virtual teams of high-level professionals. • Ability to program and manage with limited supervision. Ability to multi-task and manage expectations, timelines, resources and deliverables. • Fluent English – Excellent oral and written communication skills, excellent presentation skills. • Demonstrated ability to synthesize data to develop data-based recommendations. • Able to develop content and messaging. • Skilled in interacting with partners and managing customer expectations. SOFT SKILLS : • Excellent interpersonal skills in managing networks with colleagues and partners from different countries. • Strong time management capabilities. • Strong coordination and planning capabilities. • Able to work independently and take ownership of assigned tasks. • Able to work across levels. • Highly self motivated and performance orientated. • Customer focused and service-oriented attitude. • Demonstrable strong team-working abilities. • Problem Analysis and problem resolution abilities. • Enthusiastic & pro-active, process-oriented person. • Exhibit confidence in leading discussions on business and technology topics. • Strong project coordination and planning capabilities are essential. TYPE OF POSITION : Work location : SAP Labs India, Gurgaon Shift Timing : 12 Noon to 9:00 PM (Evening Shifts) Travel : None WHAT YOU GET FROM US Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now . SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmericasap.com or Careers.LatinAmericasap.com , APJ: Careers.APJsap.com , EMEA: Careerssap.com ). Successful candidates might be required to undergo a background verification with an external vendor. Additional Locations :
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