Business Analyst

Req ID:329902
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Business Analyst to join our team in Bangalore, Karnataka (IN-KA), India (IN).
Skills & Experience
7-10 years' experience as a Product Owner or Business Analyst with MicroSoft Teams SDK experience.
Strong experience in the payments industry, with a strong focus on instant payments systems
Deep understanding of payment processing, instant payments, and financial messaging standards.
Knowledge of Salesforce products like Salesforce Sales Cloud, Service Cloud, or CPQ.
Strong leadership and communication skills, with the ability to influence and collaborate with cross-functional teams.
Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
Ability to manage multiple priorities and thrive in a fast-paced, dynamic environment.
Familiarity with Agile and Scrum methodologies, including hands-on experience with tools like Jira or Confluence.
Play a key role in shaping the future of instant payments, driving innovation in a rapidly evolving industry.

Product Strategy & Vision
Collaborate with the Product Manager to understand product requirements and define the 'what' during product development
Define and communicate the vision for Salesforce solutions based on business objectives.
Collaborate with stakeholders to understand requirements, pain points, and opportunities for improvement
Be a passionate advocate of the product vision and act as the voice of the customer throughout the development cycle

Backlog Management & Prioritization
Manage prioritization of the product backlog to be continually aligned to business value
Prepare & groom stories based on upcoming requirement or enhancement
Gather and refine business requirements, translating them into user stories and acceptance criteria
Ensure the product backlog is visible to stakeholders to ensure transparency
Accept completed epics and stories according to the Definition of Done

Give demo to business user and stake holders.
Works with Technical Program Managers, Business Units, Salesforce Developers, designers, and internal customers to define the details behind the business requirements
Facilitate communication between technical and non-technical teams to ensure alignment.
Work closely with Salesforce architects and developers to define solutions that balance functionality and scalability

Sprint Planning & Agile Execution
Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives
Ensure timely delivery of features

User Adoption & Training
Acquire subject matter expertise and provide thought leadership in our products, customers and processes, to drive excellence in our services.
Drive user engagement by facilitating training sessions and creating relevant documentation.
Gather feedback from end-users and incorporate it into future product improvements

Maintain requirement gathering details on Confluence page.
Properly address technically challenges to the customer and should be able to understand requirement feasibility.
#LI-INPAS
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please clickhere . For Pay Transparency information, please clickhere .