Details of the offer

Client Services - Head
Role Description :
- The Client Services Head will be the senior point of contact for the day-to-day management of the business and the ability to sell new ideas and solutions.
Job Requirements and Responsibilities :
- Strategic point of contact for senior clients and establish strong relationships.
- Work with management team to bring creative solutions to prospective clients and to build the business of current clients.
- Mentor and develop her team and direct them in finding creative solutions to both client and internal challenges, foster knowledge-sharing across all disciplines internally to ensure collaborative and informed work.
- Contribute to client's business growth by identifying new opportunities.
- Assist the Operations team with designing the training and implementation of all internal and external tools.
- Co-ordinating with various teams eg, Creative, Product Development, Delivery & Fulfilment, Operations etc
- Responsible for future business generation from existing clients.
- Foster a productive and empowering working environment.
- Provide team with all necessary tools and training to improve core expertise and continued career growth.
- Build a team to deliver company business and revenue goals.
- Will lead multiple projects at once and ensure strong integration across the organization.
- Lead new business efforts and determine the optimal staffing assignments for new initiatives.
- Ensure that managers and supervisors are fully trained on all aspects of planning and audience reporting; will require the use of research tools, as well as excellent writing and presentation skills.
- Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities.
- Perform senior-level client negotiation and management skills, with clear and excellent speaking, writing and presentation skills.
Minimum Qualifications :
- Min 6+ years in Project Management/Relationship Management of large blue chip accounts
- Prior experience in growing accounts and mining new opportunities within existing accounts.
- Graduate/Post Graduate/ MBA in marketing is preferred
- Exceptional Customer Service and Relationship building experience.
- Experience in traditional advertising, direct marketing, or similar media environment is a plus.
- Agency background is highly preferred.
- Exceptional new business and client facing skills.
- Experience in growing, managing and inspiring internal teams; strong leadership and organizational skills must be complemented by relationship building management style.
Company Description :
- BigCity Promotions is India's premier sales promotion and Tactical rewards agency.
- We are India's most comprehensive aggregator of experiential incentives with experience in sectors such as Consumer Durable, Foods & beverages, FMCG, Banking, Telecom, and Retail.
- With over 10 years of expertise and a team of creative, enthusiastic professionals we create bespoke ideas suited to Brands marketing strategy, relevant to the lifestyles of end consumers.
- We source India's most compelling consumer rewards - from Free Movies, Free Pizza, Coffee, Digital Rewards, free holidays, to Spa sessions Days out, Dining, Wellness, Xtreme sports, Salon treatments etc.
- We have executed over 5000+ promotions touching in excess of 350 Million Customers and still counting! Our incentives have been used by some of the most innovative brands in India and most of our clients are industry leaders in their respective sectors.
- We house a 360- service offering, covering Product sourcing, Redemption delivery (offline, online, Mobile), Account Management, Creative and Concierge to ensure that our brand and their end consumers enjoy a world-class experience.
- 3 Offices across India i.e. HO at Bangalore, Branch office in Gurgaon and Mumbai. A team of 100 + creative, enthusiastic professionals.
Website :

Source: Updazz


  • Sales / Trade Representative - Sales


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