Bank Payroll Customer Service Job-Salary 10K To 30K-Thane/Vashi

Bank Payroll Customer Service Job-Salary 10K To 30K-Thane/Vashi
Company:

Hy Fly Consultancy


Bank Payroll Customer Service Job-Salary 10K To 30K-Thane/Vashi

Details of the offer

Free Placement / No Registration Charges

Opening For Phone Banking Officer

Department:Phone Banking - Voice

Qualification: Graduate (no technical graduates)

Age Limit: 30 yrs.

Experience: Fresher or Any Experience

Shift Timings:

Girls Day Rotational Shift (8 am to 8 pm) 9 hrs shift only

Boys Rotational Shift (5 days Night Shift in a Month)

5 days working and 2 days off

Salary: 12 K to 17 K + Incentives + P.F. + P.T. + ESIC

Hy Fly Consultancy

This position is with a Reputed MNC Company located in Andheri (It is not a BPO)

Designation:

Customer Service Executives / Phone Banking Officer

Shift timing:

11:00 pm to 8:00 am (5 days working and 2 weekly offs)

Responsibilities and duties:

Explore a range of products/packages (airfares/hotel deals/ gifts/ dining) from trusted online merchants to find exactly what the client is looking for.
Make reservations/purchases on client's behalf as per the company's guidelines.
Help the client with after sales hassles like rescheduling/cancellation/refund for reservations/purchases made through our app.
Exhibit high level of motivation while being organized, reliable and detail oriented while chatting with the clients.
Ensure an amazing and hassle-free buying experience for our clients.
Delight and emotionally connect the clients while maintaining their privacy.
Adhere to all SOPs set by the company to safeguard both, the clients' privacy and company policies.

Required skill sets:
Communication: Highly refined written/spoken communication and soft skills with exceptional phone, email, and chat etiquettes.
Customer service: Possess the ability to meet and exceed guests' expectations and provide unparalleled delightful services within our scheme of business.
Multi-tasking skills: Ability to execute multiple tasks simultaneously without compromising the quality of output.
Organizational: Excellent Peoples person and Organizational behavior skills are absolute requirements for someone in this position.
Problem solving: Ability to troubleshoot client issues with merchants and communicate back to the clients in order to exceed the client's expectations.

Work in a vibrant workspace with cheerful co-workers
Be a part of various fun/learning activities and competitions that are frequently organized by our very creative in-house culture team.

Financial (Insurance) Co Payroll -Customer Service Executive -Day Shift -Sal 25K

Designation: Relationship Manager / Sr. Relationship Manager

Industry: Insurance

Job Role:

Make calls on the leads received through Online Form Filling or Missed Calls or Toll Free SMS’s received from the interested buyers

Understand the need of the customer & suggest an insurance policy over the phone - it may be a life insurance or health insurance or general insurance (vehicle)

Follow up with respective departments to solve the customer query about the product and follow up with the customer on time to time basis untill the call is closed

Achieve basic targets and earn incentives

10 am to 7 pm & 11 am to 8 pm Job

Salary Range: Rs.16,500 to Rs.24,500 + Rs.3750 monthly attendance bonus + P.F. + P.T. + Medical benefits

No. Of days working: Monday to Friday + Saturday Half Day / Sunday fix off

Desired Profile & Key Skills Required:

Graduate Pass, Post Graduate Appeared or Pass, Fresher, Experience in BPO - Outbound, grammatically correct English - written & oral, Basic computer skills, Typing speed of atleast 20 w.p.m., basic knowledge about Customer Service & Telesales


Source: Careesma


Area:

  • Call Center - Customer Support / Customer Service Manager

Requirements

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