Backoffice Delivery Lead

Backoffice Delivery Lead
Company:

Nielsen


Backoffice Delivery Lead

Details of the offer

Backoffice Delivery Lead - 40887 Operations - India Mumbai, Maharashtra Position Title: BackOffice Manager Reports to: Group Portfolio Leader Business Unit: Global Buy Input Operations - Portfolio Job Title: Delivery Manager Location: Mumbai Job Purpose This role is accountable for overall delivery of imaging of image recognition data within assigned countries. Ensuring weekly deliverable regarding price, promotion, or causal is on time and complete in order to feed the production committed ultimately to the clients. Monitoring progress of vendor in regards to processing of imaging from in store imaged collections. The back office support will work closely with the other production teams, data acquisition, input validation and reference data teams. Job Responsibilities Monitor the process of weekly deliverables for various collections (price, promotion, causal, etc) done through image recognition via vendor. Responsible for monitoring TCS work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately Responsible for the delivery of the data collected through image recognition to the production teams, in respect of schedule and quality level expected and committed Collaborate with local field teams and development team to drive efficiencies in processes and identify opportunities for improvements Work with technology and business teams to understand new application functionality and processes and the impact on image recognition processes. Work with local field teams in order to implement them. Work with local field teams to understand size and scope of collection within country and work with development team to adapt the service accordingly Answer issues/questions on BAU work Coordinate alignment with organization that impacts the scope, budget, risk and resources of the work effort being managed. Scope Budget Responsibility: No Number of employees managed: 0 Number of employees indirectly managed: 0 The role is global/regional/local: Regional Breadth of functions under management: Role Requirements 2 years projects experience with large programs / initiatives or 2 years’ experience with Nielsen products / services /stakeholders or equivalent experience Project management experience Ability to work across countries with different stakeholders Excellent communication skills – both written and verbal Fluent in English Ability to work thru challenges and manage multiple high priority activities concurrently Experience in market research data collection and/or technology a plus Exceptional organizational skills and proven ability to execute ABOUT NIELSEN We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation. We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen: careers.nielsen.com ABOUT NIELSEN We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation. We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen: careers.nielsen.com Job Type: Regular Primary Location: Mumbai , Maharashtra Secondary Locations: , , , Travel: Yes, 5% of the Time


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