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Astroyogi - Executive - Customer Care

Astroyogi - Executive - Customer Care
Company:

Netway India Pvt Ltd


Details of the offer

Customer Care Executive - Astroyogi.com Looking for Customer Care Executives for In house Inbound Domestic Call Centre. Candidate should have good communication skills & flair towards customer service. Roles and Responsibilities : - Answer inbound calls as well as assist customers who have queries. - Good Experience on Chat Process - Resolving problems by clarifying issues and by escalating unsolved problems. - Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. - Customer orientation and ability to adapt/respond to different types of characters - Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution - Excellent communication and presentation skills - Ability to multitask, prioritize and manage time effectively - Flexible to work on rotational shifts Desired Abilities and Aptitude : - A problem-solver who accepts every challenge as an opportunity to learn more and a window of improvement. - Excellent problem-solving, organizational and analytical skills. - Thrives in a cross-functional and fast paced environment. - Strong communication skills. What we assure you other than your CTC - A super healthy learning environment where you would have the liberty of putting up your ideas and experiment around them. - A super active, energetic and super friendly tech team that not only develop awesome products but also helps you with deep technical architecture as and when needed. (ref:updazz.com)


Source: Adzuna_Ppc

Job Function:

Requirements

Astroyogi - Executive - Customer Care
Company:

Netway India Pvt Ltd


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