Associate Product Specialist

Associate Product Specialist
Company:

Factset


Associate Product Specialist

Details of the offer

Department Name : Research PD Department Brief

The Product Development department is responsible for designing, implementing, and enhancing analytical reports and applications that serve all of FactSets clients.

Within Product Development, the Office Integration Product Development team works closely with application engineers, QA, salespeople, consultants and clients to ensure that current and future applications meet and exceed client expectations. The team oversees strategy for and development of FactSets suite of Microsoft Office-integrated applications including Sidebar, =FDS Codes, Productivity Suite, Source Document Manager, Template Library, ActiveGraph, ActiveFields, Data Downloading These products help FactSets clients work more efficiently in Excel, Word, PowerPoint, Outlook and OneNote.

Within the Product Development team, the Associate Product Specialists interact with multiple groups at FactSet to analyze, develop, test and support FactSets Office Integration products. The position is perfect for a technically inclined candidate who enjoys working with financial data and can collaborate across multiple groups at FactSet
Job Responsibilities

As a PD team member:

Analyze data sets to aid application development and product management decisions
Usage analysis to drive requirements and retirement decisions
Create user lists to ensure product rollouts are communicated successfully
Conduct application performance analysis to identify areas for speed improvement
Distill helpdesk logs and visit summaries on a weekly basis and report trends and insights back to the larger product team
Support the overall Office Integration Product Development team with ad hoc requests for data analysis
Provide application support, maintenance, and guidance for internal users
Build and maintain a strong level of expertise on product features Respond to bug reports, questions and enhancement requests in a timely manner
Maintain the product backlog
Debug technical application issues to identify root causes and potential solutions
Manage internal documentation in Online Assistant and internal FAQ site

Assist in quality assurance for all assigned applications

Prebuild testing to ensure changes and enhancements function as specified
Content testing to ensure data is correct, consistent and meaningful
Performance testing to ensure the speed and efficiency of application
Regression testing to ensure essential application tests are constructed

Interface with key stakeholders to ensure efficient application development

Work alongside Product Managers to translate user needs into requirements
Collaborate with Engineers and QA to deliver features according to the specifications
Coordinate communication with Sales & Consulting for new product rollouts, and establish channels for ongoing feedback

Job Requirements

Computer science graduate (BTech/MTech) & MBA Finance
Minimum 2 years of related experience in Debugging, Testing, Application Performance Analysis, Coding in Microsoft Excel and/or VBA, Data Analysis, Software Development Life Cycle
Expert level skill with Microsoft Office Applications is a must (Excel, VBA, Word & PowerPoint)
Proficient in writing advanced excel formulas
Ability to create and review documentation of test Plans
Articulate communicator with excellent written and oral ability (English)
Strong organizational skills with an ability to work independently and manage multiple projects simultaneously
Results-oriented with the tenacity to solve difficult problems
Good team player
Strong analytical and problem-solving skills
Attention to detail and ability to see big picture
Familiarity and a high level of interest in financial analysis
Willingness to align with U.S. hours to facilitate collaboration
Curiosity and a desire to learn

Preferred Skills:

Exposure/Knowledge on Enterprise Software from FactSet, Thomson Reuters, Bloomberg or Capital IQ
Knowledge on Terms used in Financial statements and Markets is highly desirable.
Certified as Microsoft Office Specialist (MOS) Expert / Master

Requirements

Associate product specialist

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