Associate Director

Associate Director


Associate Director

Details of the offer

Associate Director - 41152 Operations - India Mumbai, Maharashtra About Us In 100 countries around the world, Nielsen provides clients the most complete understanding of what consumers watch and buy. As a global leader in measurement and information, we believe providing our clients a precise understanding of the consumer is the key to making the right decisions decisions that can lead to profitable growth. At Nielsen, we’re always innovating to keep pace with emerging market trends and the increasingly diverse, demanding and connected consumer. After nearly a century, we’re more focused and skilled than ever at providing the complete view of what consumers watch and buy through powerful insights that clarify the relationship between content and commerce. Whether our clients are in media, consumer packaged goods, telecom or advertising, our expansive data and measurement capabilities provide market context and confidence through our long history of innovation and integrity. Role Description: Designation: AD Location: Mumbai Main Accountabilities: Responsible for managing end to end Quality which includes- Telephonic Back checks, Personal Back checks, Audio checks, real-time monitoring , data quality analysis, setting –up of quality matrix for projects and evaluating research designs and methodologies. Responsible for taking decisions on overall data quality of a project using his discretion along with facts of IQC, Command Center and line function findings. Responsible for managing quality with technology tools through Command Center . Responsible for achieving all Quality KPIs across projection Proactive in sensing quality issues and immediately communicating with concerned stake holders so that remedial actions can be taken within Project Field work. Supporting field teams and client service team in achieving data quality goals by providing QC findings Recommending training and recruitment of QC associates and field executive. Introducing Digitalization in QC processes to improve efficiency and better data quality. Managing the Data quality Analysis team to achieve quality . Primary Qualities Required: No less than 10-12 years of work experience in leading a quality team with 5 years in survey research industry Hands-on experience in managing and deploying technology related projects and new initiatives Master preferred or Bachelor degree in management with outstanding analytical expertise and strong technical leadership. Understanding of Six Sigma tools & Lean methodologies to improve quality Proficient with new era technologies in monitoring field work quality in market research Strong ability to communicate complex ideas in a simple way. Accuracy and attention to detail. Team player Sound understanding of Market Research concepts Working knowledge of research techniques and methodologies Ability to co-ordinate and drive communication with relevant stakeholders ( Quality, IT, CS, CHD etc) to achieve targets. VALUES AND BEHAVIORS OPEN - Our OPEN systems, product designs and processes are made possible by the innovation that comes from openly sharing ideas. CONNECTED - We’re CONNECTED in many ways: our systems connect to one another and to our clients’; and we connect to one another every day through the platform of our company. USEFUL - The more USEFUL our data is, the more effective we are; we’re committed to being useful to our clients and to helping one another succeed. PERSONAL - The best way to feel fulfilled and authentically connect to your work, clients and colleagues is to make your work and your relationships PERSONAL. Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class ABOUT NIELSEN We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation. We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen: Job Type: Regular Primary Location: Mumbai , Maharashtra Secondary Locations: , , , Travel: No

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