Assistant Manager

Assistant Manager
Company:

Vodafone


Assistant Manager

Details of the offer

Assistant Manager(Job Number: 265054) Description "Executive - Telecom VAS application support
- Manage Application Operationsupport for VAS application like M Pesa, Charging & Payment, WIAM, eShop, etc. and SLA/KPIs
- Daily & weekly & monthly task, health checks, monitoring, housing keeping activities, & proactive restarts
- Troubleshooting & resolving all incidents, service request, Problem & trouble tickets assigned as per agreed SOPs.
- Experience with telecom application domain for min 3 years
- Expert of ITIL/ITSM processes
-Strong Skills of Unix & PL/SQL
.
"

"- Deliver on assigned troubleshooting & incidents, service request, Problem & trouble tickets
- Ensure SOPs are upto Date "

Skills on one or more VAS applications and platforms

Qualifications

BE/MCA


Source: Bebee2


Area:

Requirements

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