About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
ØCapable to handle minimum 20 to 25 FSE's (on-roll).
ØBase Location Geographical knowledge required.
ØTeam handling & motivation
ØHandling merchants complaints day to days basis
ØAllocation of the complaints to the FSE's based on pin codes.
ØHe should aware of the TaT closer (with in the time line) minimum 48 hours
ØDevice return pic-up from merchant by service team (FSE's).
ØTeam follow-ups on merchants complaints vs closer part.
ØFinally Team (FSE) productivity responsibility.
