Application Support- Neft-Rtgs

Provide L1/L2 support for NEFT-RTGS.Techno-functional knowledge for NEFT-RTGS.Hands on experience on SFMS-NEFT-RTGS.Hand on experience on Payment Hub NEFT-RTGS.Fix the incidents within SLA.Readiness to work in regular or afternoon shift.Interact with users to understand the issues and resolve them.Should aware of NEFT-RTGS flow.Hands of experience on linux and SQL.Knowledge of payment workflow.Identify the logs and provide the fix.Hands on experience on BOD/EOD activity.Who you are:NEFT-RTGS L1/L2 support resource.What you'll do:Provide L1/L2 support for NEFT-RTGS.Resolve Sev 1/ Severity 2 and Critical Severity 3 incident within SLA.Team work and positive attitude towards work.Automate processes to increase productivity.