Agile Coach 1

Agile Coach 1

Wells Fargo

Agile Coach 1

Details of the offer

Wells Fargo & Company (NYSE:WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website.

Market Job Description

About Enterprise Global Services
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Department Overview:
The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Cards and Retail Services, Deposit Products Group, the Innovation Group, Treasury Management, Merchant Services, Payment Solutions, and Wells Fargo Digital and Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Its guiding principles are to start with the customer, move faster, and partner effectively.

Wells Fargo’s Agile Transformation is an enterprise wide end-to-end business transformation approach, which leverages and adheres to Wells Fargo Agile as part of our full lifecycle product management process. Within the Enterprise Agile Transformation group, we strategically help our partners accelerate how quickly they move from ideas to production. Our charter: help our internal partners deliver better quality products to customers more frequently, with the ultimate goal of helping our customers succeed financially.

About the Role
We are seeking experienced, motivated Agile Coaches to help us advance and scale our Agile transformation. Working with Scrum Teams, and programs, to adopt new ways of thinking, and adapt the way they work, this role will be required to collaborate across a complex, matrixed organization. The Coach(es) will partner with business and technology partners to foster adoption of Wells Fargo Agile, introducing scalable practices which result in sustainable change. A ‘roll-up your sleeves’ position, the successful candidates will be actively coaching Scrum Teams, partnering with Managers, and fostering change, leveraging an inspect and adapt mindset to help us continually improve and evolve our transformation implementation model.

Responsible for establishing disciplined, effective Agile teams which embrace and exhibit the agile mindset, by instructing the team in agile principles and practices.

Conducts new team workshops in partnership with other Agile coaches.

Responsible for guiding teams on the first principle of Agile coaching to deliver working software.

Initially guides teams through standard and specialized daily activities, with intention of upskilling the Scrum Master/team, and transferring accountability over initial sprints (model, coach, and empower).

Proactively mentors Scrum Masters and Product Owners to enable innovative servant leadership and empowerment of teams; effectively coaches in conflict resolution, and successfully coaches both new and problematic teams to sustainable performance.

Offers credible alternative options regarding process initiation, work structuring, utilization of value streams, and cultivation of iterative application development, QA, and project management.

Facilitates initial communication/ collaboration within and between teams to help align program goals to deliver final product, with a goal of a self-sustaining team.

Proactively coaches teams in understanding and use of generally accepted Agile metrics, and a strategic perspective to demonstrate value of empiricism in enabling planning, continuous improvement, and thoughtful data driven decisions

Market Skills and Certifications

Essential Qualifications:
3+ years previously working as an active ScrumMaster is a plus

3+ years previously working as an active Agile Coach is strongly desired

Scaled Agile (SAFe, Scrum at Scale, LESS) experience is a plus
Change Management (PROSCI, Kotter, etc) is a plus

Agile domain proficiency (team, business, training, technical, scale, etc.,)

Demonstrated ability to develop collaborative and cooperative working relationships with multiple levels of managers, building awareness and generating interest in agile approach and its associated continuous delivery implications

Understanding of how to effectively partner/ collaborate with key stakeholders to mature the acceptance of accelerated delivery
Prior experience creating safe space / container for teams to fail fast, learn, and evolve with support and recognition of achievements

Ability to develop, deliver and mentor effective, well-articulated, written and oral communications (e.g., emails, presentation materials) applying appropriate level of content/ detail dependent upon audience and intent.

Demonstrated use of sound coaching plans to address team and individual needs; embodies effective teaching/ mentoring / coaching skills, demonstrating ability to coach in the moment

Demonstrated reasonable level of technical and business understanding to optimize credibility with teams and managers
Demonstrates affinity towards continuous learning

Demonstrated skill to coach integration of policy and regulatory matters

Industry recognized Agile Certification and/or 1+ years of focused Agile Coaching experience

Demonstrated understanding and practical experience with JIRA (and JIRA Portfolio)
Desired Skills:
4+ years of leadership experience

5+ years of Agile experience on an agile team (i.e. Scrum Master, Product

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.


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